Dronekenner.nl is an online webshop, for and by drone enthusiasts, specialized in DJI camera drones and accessoires. Our motto is: knowledge makes the difference! We know what we sell, and we happily give you honest, reliable advice and we will continue to offer excellent service and support even after your purchase.
Our drone enthousiast (or "kenner") is ready to answer all your questions with practical knowledge and experience. As drone enthusiasts we understand very well how fun and exicting your (first) drone purchase is, let alone to actually fly it, as we have walked in your shoes many times before.
That's why we take utmost care for your custumers service, armed with knowledge and experice, we strife everyday to make sure you are nothing less then fully satisfied with your purchase and experice. Have a question, remark or complaint? Let us know! We happily provide tailored, personal advice based on our experience with our product. And if we don't know, we will found out for you!
For professionals, who already know what they need, we offer professionals tailored services, such as automatically receiving VAT invoices and exemption from VAT with a Euopean VAT number (only for companies outside of The Netherlands), custom payment terms and cutting-edge new technology from DJI for professionals.
Our webshop is crafted with exceptional care so that you can shop with us safely and secure so that you can trust that you left your order in capable hands. As proof thereof we have not one, but two independent certifications: Thuiswinkel Waarbog en Stichting Webshop Keurmerk. Both certificates demand a high level of protection for (online) customers and the security of financial transactions. After extensive security tests, audits and several other checks both certication organisations were happy to certify us as being reliable, dependable and safe to shop.
Through the links below you will find hundreds of reviews from happy customers:
Kenners is Dutch for someone with knowledge of a specific subject. Kenners.nl is an online department store with several different specialized webstores. Each of them is for a specific niche, under the guidance of at least one "Kenner", supported by a team of customer care specialists. Our aim is to provide a wide selection of high quality products, clear communication, excellent customer care and reliable delivery of your order; done with the best price and service. Our slogan is: "Knowledge makes the difference!". We know our products and give you good advice and recommendations based on your specific situation. We don't just offer excellent service before your purchase, but also after the sale we continue to offer support and care.
That is the reason we take great care of your customer experience and settle for nothing less than 100% customer satisfaction. We will assist you by phone, email or chat and are happy to give you personal advice on request. This advice is based on our own personal experience with our products.
We also offer custom tailered service for professionals that already know exactly what they want, for example VAT free ICP invoices for our international customers.
International customers with a valid European vat number do not have to pay VAT on their order by using the Dutch vat directive (Article 138, Guideline 2006/112/EG). This proces is fully automated: when you checkout as a business customer with a valid number and international shipping address, we automatically verify your vat number in the VIES database, so you can proceed with your order instantly without btw / VAT.
Excellent service starts with excellent availability, therefor we are ready to answer your calls, e-mail and live chat as much as possible ensuring a swift response. Also after you have made your purchase we do not ignore you! We always aim to provide pro-active communication.
Visit our opening hours and contact options.
Please note: it's not possible to visit without appointment because we don't hold stock in our office.
Pickup is only possible with an appointment.
You can pay by card at our office.
Address: Librije 38 2907 JA, Capelle aan den IJssel
Phone: +31 (0)85 301 2306
E-mail: [email protected]