DJI Care Refresh Mavic Air 2 - Instant Delivery by e-mail

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"NO!!!" You paid no attention and suddenly your drone hits something. You watch helplessly as your drone crashes down like a brick and crashes to the ground, where you are standing: totally bewildered and not believing what just happened. It gets through to you and a stone falls in your stomach as you walk to the crash site. The drone has serious damage: cracks in the housing, a gimbal that dangles loose from the drone, motors that have been completely ripped off. This damage will cost a lot of money, you may have to buy a whole new drone.

How did you prevent this? With Care Refresh! With this insurance, the damage is in any case not too bad and you can fly again a week later.

Note: choose the right care refresh for your drone. Digitally provided codes are not returnable!

Game rules DJI Care Refresh

  • Loss is not covered

  • First replacement € 79
    Second replacement € 109

  • Subscription duration: 1 year

  • Number of replacements: 2

  • Drone must be active for less than 48 hours. You activate the drone before the first flight.

  • Note: under Care Refresh, your drone is sometimes replaced by a repaired model.
    You will then receive another drone with a different serial number. This can be a problem when your drone is registered with authorities.
  • Active for more than 48 hours? Then read these instructions .

The extended conditions for DJI Care Refresh can be found here:

Super fast delivery by email (digital)

We usually provide DJI Care Refresh digitally by email within hours. It may take a little longer just before or during the weekend. Please contact us if you are in a special hurry or if you want to receive the code by post as a scratch card. Codes that you receive from us by e-mail are excluded from return.

Instructions Activate Care Refresh after purchase

Download here our instructions for connecting the purchased Care Refresh code to your drone. You will also receive these instructions after purchasing this product (digital code) in our webshop.

Check the status of your drone and care refresh here:

Register within 48 hours after activation of the drone

Care Refresh must be activated within 48 hours after activation of the drone. The first time you connect the drone and the DJI app you will be asked to activate the drone with your DJI account. After this, you can only fly with the drone. You then have 48 hours to activate Care Refresh according to our instructions that you receive from us after purchase or via the link below.
Active for more than 48 hours? Then follow these special instructions (about half an hour of work with 2 people).

No high costs in the event of a crash? Care Refresh!

DJI Care Refresh is ideal for both novice and experienced drone pilots. After all, an accident is in a small corner. With DJI Care Refresh you can always be sure that even the heaviest crash will fizzle out. You actually buy off 2 crashes with the certainty of a fixed low amount for repair. That flies so nice!

Costs of Care Refresh replacements

You initially pay for the Care Refresh service. After that you pay a fixed low amount per crash with which you buy off the entire damage and the drone is usually replaced. This means that the drone that you get back is often a different drone with a different serial number. This may result in you having to re-apply for permits or pay administrative fees to adjust the serial number.

  Purchase value First replacement Second replacement
DJI Mavic 2 Pro / Zoom € 129.00 € 119.00 € 139.00
DJI Spark € 69.00 € 49.00 € 69.00
DJI Mavic air € 99.00 € 89.00 € 119.00
DJI Mavic Pro € 119.00 € 99.00 € 139.00
DJI Mavic Pro Platinum € 149.00 € 109.00 € 169.00
DJI Phantom 3 SE € 69.00 € 89.00 € 99.00
DJI Phantom 4 Pro € 169.00 € 139.00 € 209.00
  • Drone pick-up and return are free (in country of purchase)

These amounts are small compared to the normal cost of a repair and, moreover, you usually fly within one week!

Benefits DJI Care Refresh

  • The certainty that even serious crashes or water damage can be solved very cheaply

  • Free shipping (within country of original purchase)

  • Super fast replacement of your drone (usually less than 2 weeks)

  • VIP contact with DJI

Sending your DJI Care Refresh code

During office hours you will receive the code with manual by e-mail within a few hours. Digitally provided codes are not eligible for exchange or credit so be sure to purchase the correct code for your drone. We indicate clearly for each drone the code is intended, but if in doubt you can always contact us.

Note: this may take longer outside office hours and especially on weekends. If you would like to receive a physical ticket, for example because it is a gift, that is also possible. Please contact us for this. Ordered on weekdays before 8 p.m. is delivered the next day.

Returning care refresh codes is not possible!

When the code is sent via e-mail, it counts as a "digital product" and is therefore, according to Dutch law, excluded from the right of withdrawal. DJI Care Refresh can only be returned in physical form (light blue box) with the packaging unopened and the scratch field completely intact.

At the top of this page you can choose one of the following products:

  • DJI Mavic 2 Pro / Zoom Care Refresh
  • DJI Spark Care Refresh
  • DJI Mavic Air Care Refresh
  • DJI Mavic Pro Care Refresh
  • DJI Mavic Pro Platinum Care Refresh
  • DJI Phantom 3 SE Care Refresh
  • DJI Phantom 4 Pro Care Refresh

If your DJI drone is not in the above list, please contact us and perhaps we can deliver it!

Product type:
Care Refresh (insurance)
Warranty :
1 year
Product series:
  • DJI Air 2
Delivery via email within minutes 24/7
Select your drone*:
DJI Mavic Air 2
Find similar

Care Refresh activeren (met FAQ) (Care_Refresh_instructies_en_oplossingen_bij_problemen_-_v3.pdf, 212 Kb) [Download]

Care Refresh activeren ná 48 uur (video) (DJI_Care_Refresh_-_instructies_activeren_na_48_uur__Nederlands__-_v4.pdf, 192 Kb) [Download]

5 out of 5
Reviews: 2
5 stars
4 stars
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1 star
Robbin van Baarle
Na aankoop van de Mavic mini via deze verzekering afgesloten.
Het aangeven voor welke drone de verzekering moest zijn en wat de kosten waren zijn zeer overzichtelijk!

Na het plaatsen van de bestellig kreeg ik direct de bevestiging en een instructie hoe ik de code kon activeren.
Een paar uur later kreeg ik de activatiecode en de link naar de website van Dji.

Even de code van het toestel en mijn gegevens toevoegen en het was geregeld!
Ik hoop deze verzekering nooit nodig te hebben, maar mocht dat wel zo zijn weet ik dat het niet al te veel geld gaat kosten.
Jorrit B.
Mijn Mavic 2 was in een boom beland (oeps) en daarna 6 meter naar beneden gevallen. De gimbal was helemaal los, een poot was afgebroken en een andere poot was de motor los gekomen. Grote scheur in de behuizing. Ik heb de instructies opgevolg en aangemeld met DJI Care Refresh. Het moederbord was kennelijk ook nog kapot, dus flinke schade. Een week later had ik al een nieuwe drone! Geniaal dit en superblij dat ik dit bij mijn Mavic 2 had afgesloten anders was mijn nieuwe hobby snel voorbij geweest. Ik kan dit iedereen aanraden.


Call us during office hours:  +31 (0) 85 301 2306
Ask our Online Helpdesk or e-mail Kenners - neem contact met ons op!.


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